Testimonials

Take a look at a few of the testimonials we have received from our clients over the years. Click on the arrow to view the full testimonial.

Mrs Moon: "I am delighted that I chose WSL..."

We had a first visit from your consultant today, and I am writing to say how very pleased we were with the quality of the service she gave us.
She was warm and personable, but at the same time very competent. She carried out her work in the greatest detail, yet fully engaged us in the process, explaining things very clearly, and giving us confidence that we were in full possession of the facts, so that we could make the best decision for our futures.
I am delighted that I chose WSL, because some of the information we were given by your consultant was highly significant, yet we were unaware of the facts. She completely exceeded my expectations regarding the type of legal executive who would be visiting us.
I would not hesitate to recommend WSL to anyone else who has not written a will, or put in place Lasting Power of Attorney.

Mrs Moon, Bedford

Mrs Curtiss: "The consultant who came to see us was very professional and open to answering any questions..."

My partner and I have been together for 13 years and recently got married so we had to get our Wills re-done as our marriage made them null and void. I saw your stand in the local shopping centre and made an enquiry. The consultant who came to see us was very professional and open to answering any questions. He made it very easy for us. He wasn’t pushy in anyway and he was just very nice. It was all very swift and prompt. We were dreading it thinking we were going to have to go and find a solicitor but your service was so convenient.

Mrs Curtiss, Surrey

Mr Batting: "I would happily recommended WSL to my family and friends..."

I am very pleased with what you’ve done. I did have a Will prepared for me about 8 years ago but it was written in very complex legal language and was long and complicated. What you have done is much easier to read. I was contacted by your company and that prompted me to look at the original Will. When your consultant came to see me I wasn’t expecting to get the Will completed so easily, this is just what I wanted. I would happily recommended WSL to my family and friends.

Mr Batting, St Albans

Mrs Hussein: "My husband works 6 days a week and so being able to book a home visit in the evening was perfect..."

My husband was very reluctant and not very keen about getting our Will done. I kept nagging him because our son is 20 years old and we’re not getting younger. We also have experience of how difficult probate can be and so we took your lifetime service so our son will get support. My husband works 6 days a week and so being able to book a home visit in the evening was perfect. My sister used you first and was very happy so we decided to go ahead. Your chap who came to see us was superb, he gave us the information we needed and explained everything to my husband very clearly.

Mrs Hussein, London

Dan Sivagnanaretnam: "I can confidently say that I would not hesitate to recommend your company..."

I am just about to start filling in the probate forms and I thought I would send you a quick mail to say thank you for the wonderful service and help that you have provided us. I met with Radhika and Zafna on Monday and I can say without doubt that they far exceeded my expectations, so much so that I felt the need to write this email to you today. Not only did they print out the necessary forms and letters for me, but they were able to understand the intricacies of my situation and resolve uncertainties with HMRC there and then. It looks like you have a couple of able deputies who are able to give clients the reassurance and advice that they are looking for in a professional and kind manner. My sister and I will certainly be using your company going forward for our own will needs, and I can confidently say that I would not hesitate to recommend your company to anyone seeking will writing and related services.

Dan Sivagnanaretnam, London

Mrs Samson: "Dealing with something so personal as your last effects and wishes in your home environment made the process very comfortable..."

I just wanted to say thank you very much to your consultant who came out last Sunday to take instructions for my mother’s Will. It was very much appreciated. Dealing with something so personal as your last effects and wishes in your home environment made the process very simple and comfortable. It was regrettable that he had to travel so far, but given mum’s hearing problems it was essential that we did in person rather than over the phone. Your consultant was really personable, yet it was still a very professional service we received – much appreciated.

Mrs Samson, London

Philippa Dale-Sawkins: "Did what it said on the tin...."

Did what it said on the tin. So happy to get it sorted.

Philippa Dale-Sawkins, London

Mrs Phillips: "I am very grateful for all your help with my late husband's Will, probate and the Land Registry..."

I am very grateful for all your help with my late husband’s Will, probate and the Land Registry. Everything went very smoothly and quickly giving me a chance to move on. Thank you so much, I would highly recommend your company to friends and family.

Mrs Phillips, Kent

J Andrews: "Our meeting with the consultant was amazing..."

Our meeting with the consultant was amazing. He explained everything very clearly and suggested things we had not considered. We have already recommended this business and will continue to do so.

J Andrews, Sussex

Mr Cleary: "I simply want to go on record as saying both my sister and I were most grateful to your consultant for his patience..."

I simply want to go on record as saying both my sister and I were most grateful to your consultant for his patience and obvious professionalism when he met with us. It seems likely to me that dissatisfied clients will, from time to time, quite quickly and easily rush to lodge a formal complaint whilst satisfied clients may simply accept excellence as par for the course. Hence, please accept this as recognition of excellence in practice.

Mr Cleary, Surrey

Ms E Edmunds: "Very efficient at getting in touch..."

Very efficient at getting in touch.

Ms E Edmunds, London

Mrs Preece: "He (the consultant) was so informative and really put our mind at rest..."

I would like to take this opportunity to give some positive feedback on your Consultant, he was so informative and really put our mind at rest.

Mrs Preece, Coventry

Mrs Somani: "Without your guidance we could not have managed the daunting legal process..."

I could not return these forms without saying a few words. Thank you very much for your supporting me and my daughter through my husband’s probate. I am very grateful as in that situation I did not know where and how to start the process. Without your guidance we could not have managed the daunting legal process.

Mrs Somani, Welling

Mr Howland: "I have absolutely no complaints - nothing bad to say at all..."

We’d been thinking about it for ages and then decided we really must get it sorted. I found your company on-line but looked at a number of different companies before choosing WSL. What made me choose you was the large amount of positive feedback you had on your website. When I called your office the girl who took me through everything was very helpful and quickly offered a date that was convenient. The consultant who came round really put us at our ease and I have absolutely no complaints – nothing bad to say at all. We thought what we wanted to put in the Will was a bit unusual but the consultant said it was no problem at all and took us through everything step by step.

Mr Howland, High Wycombe

Arianna Wills: "Very professional and helpful..."

Very professional and helpful, pleased.

Arianna Wills, London

G A Wheeler: "May I say how pleased I was with your (consultant) Neil Smith when he came today..."

May I say how pleased I was with your (consultant) Neil Smith when he came today to take me through writing a will.
He is very professional in his manner and thoroughly explained everything step by step that left me quite happy that I was in good hands and right in contacting your company in the first place.

G A Wheeler

Natalie Trindle: "Great they are available at the weekend..."

Great they are available at the weekend.

Natalie Trindle, London

Mrs Marriage: "You were diligent, patient and user friendly throughout...."

I want to thank you for all the work you so kindly and professionally put into the development of our family trust. You were diligent, patient and user friendly throughout.

Mrs Marriage, London

Mr McKensie: "I came to your office to sign my Will and again all your staff were very helpful and friendly..."

I lost my wife a couple of years ago and for a long time we had talked around the idea of making a Will but somehow had never got round to it. Now it’s just me left and I don’t have any children, but there are a lot people I wanted to make sure benefit from me going. The consultant who visited me at home was extremely good and went through everything very clearly. He was a very nice fella. I came to your office to sign my Will and again all your staff were very helpful and friendly.

Mr McKensie, London

Miss Tood: "The consultant was very informative, polite and patient..."

The consultant was very informative, polite and patient. He answered all questions I had and made me feel completely at ease with what we were putting in the will. He offered valuable advice and didnt try to push any extra services, I did purchase two extra services because I required them but the consultant didnt make me feel like I had to he just offered the advice regarding them. All in all a valuable member of your team who I will be recommending to friends and family.

Miss Tood, Hertfordshire

Mrs Galloway: "We really wanted to be able to speak to someone face-to-face..."

When my husband’s brother passed away we knew we had to get our Wills done. We really wanted to be able to speak to someone face-to-face. Our bank offers a service, but the amount of forms we had to print off put us off. The consultant really enlightened us about the role of the executor and helped us understand the whole process. As my husband travels a lot, it was difficult to pin him down to a time for the appointment, but your office always called when they said they would and I always spoke to the same person who was very helpful and patient. We needed the wills quickly because my husband was going on another business trip and I was delighted when they arrived 2 days after the appointment.

Mrs Galloway, Milton Keynes

Mrs Marks: "I wish to thank WSL for making this act so painless after years of prompting myself to act 'tomorrow'..."

I wish to thank WSL for making this act so painless after years of prompting myself to act ‘tomorrow’ which, as we all know, never comes or takes a very long time.

Mrs Marks, London

Mrs Ryan: "WSL were extremely helpful and informative, guiding me through the process of probate..."

When my husband died WSL were extremely helpful and informative, guiding me through the process of probate.

Mrs Ryan, Middlesex

Miss Burkitt: "I was delighted that WSL offered me a fixed fee, no matter how long my will turned out to be..."

I was delighted that WSL offered me a fixed fee, no matter how long my will turned out to be. The consultant put me completely at my ease.

Miss Burkitt, Middlesex

Mr & Mrs Johnson: "We'd put off writing a Will for years..."

We’d put off writing a Will for years. We both work full-time so WSL’s home visits were ideal. We found the staff to be very informative and friendly and they handled the whole business of Will writing with great sensitivity.

Mrs Johnson, Middlesex

Mrs O'Connor: "We felt in extremely safe hands and well looked after...'

Our Consultant was so thorough, taking as much time as needed to ensure everything was done correctly. We felt in extremely safe hands and well looked after. The meeting was also very informative and above all very professional. Thank you and would certainly recommend.

Mrs O’Connor, Northamptonshire

Mrs Jackson: "We would like to thank WSL for making this whole process so simple and easy..."

We would like to thank WSL for making this whole process so simple and easy.

Mrs Jackson, London

Mrs Islam: "Now we have great peace of mind, knowing that our children will always be well cared for..."

With three children under 18, we wanted to appoint a guardian. Now we have great peace of mind, knowing that our children will always be well cared for.

Mrs Islam, Wimbledon

Mrs Dean: "The consultant was there for Mum to do what Mum needed to do..."

Mum needed to update her will, but had had a bad experience with the previous company. Your consultant was so thorough and patient with her, and made sure she understood everything. Mum felt so confident that she also arranged Lasting Power of Attorney. The appointment was 100% focused on Mum and her needs and not once did we feel rushed, it was our time. The consultant was there for Mum to do what Mum needed to do.

Mrs Dean, Milton Keynes

Mrs Coates: "The consultant was extremely helpful, very professional and really put our minds at rest..."

I arranged an appointment on behalf of my mother. My aunt had already used your services so I had no concerns about using WSL. The consultant was extremely helpful, very professional and really put our minds at rest. I would have no problems recommending WSL and in fact we have already passed your card on to somebody else in the area.

Mrs Coates, Middlesex

Mr Field: "I've recommended your company to other people I know and will continue to do so in the future..."

Your consultant left no stone unturned, he was most helpful and efficient in every respect of the business, not only with regard to the Will, but in other matters concerning the estate. I found his professional approach faultless. I’ve recommended your company to other people I know and will continue to do so in the future.

Mr Field, London

Mrs Fox: "I saw WSL's agent in the shopping centre and made enquiries, and was extremely happy with the service..."

We had very old wills that I was rather concerned about, but couldn’t find someone to update them. I saw WSL’s agent in the shopping centre and made enquiries, and was extremely happy with the service. I had anticipated all sorts of problems as we are missing a land registry document for one of the properties, but their agent was so helpful and took care of everything. I have recommended WSL to my son.

Mrs Fox, London

Mrs Wheeler: "We would like to say how professional and knowledgeable the consultant who visited us was..."

We would like to say how professional and knowledgeable the consultant who visited us was, and how much easier he made the whole process for us. Many thanks to him and to your company. We will be recommending you to our friends with young children, who do not yet have a Will.

Mrs Wheeler, Essex

Mr Carter: "He (the consultant) made it all seem easy whilst providing me with all the facts..."

I am 80 years old and live alone, so was worried about who would be coming into my home. The consultant put me at ease from the start. He made it all seem easy whilst providing me with all the facts. He was knowledgeable and caring and provided a service that not only put me at ease, but exceeded my expectations.

Mr Carter, London

Mr Jenkins: "Your service is absolutely superb and I would be more than happy to recommend WSL to family and friends..."

I had written a Will with my wife, but she died 3 years ago and I wanted to make some changes to my beneficiaries. I had some dealings with another company who I felt didn’t understand or listen to my wishes. I didn’t go with this company in the end and was understandably wary of the whole procedure after that. Your consultant gave some very clear and straightforward advice and for that I commend him. He was very professional and sympathetic, and I was very happy with my consultation. Your service is absolutely superb and I would be more than happy to recommend WSL to family and friends.

Mr Jenkins, Enfield

Mrs Glass: "The service was absolutely fantastic..."

The service was absolutely fantastic. We wanted to update our Wills in the New Year and saw the deal you offered online. It reminded us this was something we wanted to do and so we went for it. The consultant was very good; he listened to our wishes and answered all of our questions.

Mrs Glass, Enfield

Mr Fowler: "We made a Will years ago, but we hadn't used a professional service like yours..."

We made a Will years ago, but we hadn’t used a professional service like yours. The appointment we had with your consultant was very thorough and everything was explained very well. I’d certainly recommend WSL to friends and family.

Mr Fowler, Hoddeson

Mr Lambeth: "We are going to make Lasting Power of Attorney documents next and so we will be contacting you again soon!"

We needed to update our Wills and so I looked on line and thought that WSL looked like the safest option. It was very easy to book an appointment – I just called the number on the website. Our consultant turned up on time – quite often when you book things like this, companies are late or you get let down last minute. He was very professional, l but gave us all the information in a way that was easy to understand. He asked what we wanted, offered us options and explained everything very clearly. We are going to make Lasting Power of Attorney documents next and so we will be contacting you again soon!

Mr Lambeth, Cambridge

Mrs Smith: ""It was really easy to book an appointment – in fact your consultant came the next day!"

We wanted to make a Will because we felt we were approaching that time of life – we were getting older and it needed to be done. We actually rang a company we found in the phone book, but they didn’t do home visit appointments, and so they gave us your number and recommended that we called you. It was really easy to book an appointment – in fact your consultant came the next day! We needed advice and we felt your consultant gave us the best advice. He was a polite, nice gentleman and answered all the questions we had.

Do the right thing, make a Will.

Suitability for a home visit is dependent on the size and complexity of the estate, and will be assessed on the initial phone call.

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